This information sheet has been given to you by Paramedics because they have treated you for suspected gastroenteritis (also called ‘gastro’). It contains important information on how to look after yourself and what to do if your condition changes.
Gastroenteritis is a common infection of the bowel that can cause diarrhoea (runny faeces or poo), vomiting, or both.
Gastroenteritis can cause dehydration (loss of water), which can lead to a loss of sugar and salts that the body needs to work normally.
Gastroenteritis often settles without treatment. It is more common in winter and affects people of all ages.
Viruses are the most common cause of gastro. There are many kinds of viruses, so gastroenteritis can occur more than once.
Viruses that cause gastroenteritis are found in human faeces.
Bacteria and parasites can also cause gastroenteritis, and are usually found in contaminated food or water (this is known as food poisoning). Food poisoning usually occurs 6 to 12 hours after eating spoiled food.
Viral gastro is highly contagious and spreads easily from person to person. When a person vomits or has diarrhoea, small droplets containing the virus can contaminate surfaces such as taps, toilet flush handles, children’s toys and nappies. People with gastroenteritis can spread the virus up to 48 hours after their symptoms have stopped.
Bacterial gastroenteritis is spread through poor hygiene (particularly not washing your hands after going to the toilet, after cleaning vomit or after cleaning dirty nappies), spoiled food, polluted water supplies and handling pets and animals.
Gastro may cause some or all of the following symptoms:
In bacterial gastro, the symptoms are similar but the fever is often higher, stomach cramps are worse and diarrhoea can have blood and mucus in it.
Symptoms of more severe gastro include failing to keep down any fluids at all, not passing much urine and feeling faint when standing up.
Diarrhoea that is black is not gastroenteritis – it may indicate bleeding in the large intestine (bowel) and requires urgent medical treatment.
Gastroenteritis is often mild and treatment will depend on whether it is viral or bacterial in nature. Your local doctor/ pharmacist is your best resource for managing gastroenteritis.
There are many ways to reduce the spread of gastro.
Guidelines regarding returning to childcare, school or work vary between childcare centres, schools and organisations. Hospital, health care and food handling staff should not return to work until at least 48 hours after the diarrhoea has settled. Check with your childcare centre/school/work regarding their requirements.
Call triple zero (000) if you experience any of the following:
In a medical emergency go to the nearest hospital emergency department or call triple zero (000).
See your local doctor or health care professional if:
Victorian Virtual Emergency Department (VVED) is also available to treat non-life-threatening emergencies. You will be connected to emergency doctors and nurses who will provide medical advice. Please note you will need a device (mobile phone, tablet, computer) with a camera to use this service.
Contact VVED through the website vved.org.au. If you experience issues, please call 9485 9070.
Ambulance Victoria is a critical link in Victoria's healthcare system. We welcome your comments as they assist us to improve our services. If you wish to provide feedback, please contact Patient Experience and Consumer Participation Department either via patientexperience@ambulance.vic.gov.au or telephone 1800 875 137.